Patient Engagement & User Experience

by Jerome Carter on October 19, 2016 · 1 comment

Communicating and interacting with patients is important both for care quality and patient safety.   How can workflow technology enhance or improve how small practices manage patient communications? Find out in this multi-part tutorial series.

Clinical Workflow Center
Managing Patient Communications with Workflow Technology, Part I

Managing Patient Communications with Workflow Technology, Part II: Signs and Symptoms of Process Problems

Updated: Clinical Workflow Resources

Clinical Swift
Everyone knows that HIT usability is important, but what about aesthetics? Reading Apple’s human interface guidelines for iOS has given me a new appreciation for the role “beauty” plays in how we interact with technology.

Putting the Best Face on an App, Apple Style

Prn: CIM-OnCall–Usability and UI Concerns

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Charles W Webster MD MSIE MSIS @wareFLO October 19, 2016 at 10:16 AM

Also check out my 2014

Patient Experience And Engagement, Workflow And Workflow Tech: What Is The Connection?

http://chuckwebster.com/2014/03/usability/patient-experience-and-engagement-workflow-and-workflow-tech-what-is-the-connection

and

Workflow Engineering Patient Experience & Engagement

http://chuckwebster.com/2016/02/patient-experience/workflow-engineering-patient-experience-engagement

Workflow technology will play a very important role in improve patient experience and engagement!

Cheers

Chuck

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