Clinical Process Management

Clinical care consists of processes, and workflows are the means by which processes are carried out. Supporting clinical work with software requires, at a minimum, a detailed understanding of clinicians’ workflows, a means of representing those workflows in a computable format, and systems that can make use of the computable formats.   Clinical workflow analysis (CWFA) […]

{ 1 comment }

Toward a Process-Oriented Clinical Care System

by Jerome Carter on July 18, 2016 · 0 comments

My explorations in clinical care system design are progressing well.   In particular, I am pleased with the responses to the posts on primary care and EHR design.  There is a groundswell of interest in better systems that do more to help clinicians with the tasks they find burdensome.  Perhaps the retrenchment of MU has […]

{ 0 comments }

A Role for Workflow Tech in User-Centered Design?

by Jerome Carter on June 13, 2016 · 0 comments

Change is always a challenge, and how much more so when software is involved.   Software implementation brings headaches from the software itself (installation, configuration, training) as well as the necessary adaptations in workflows (how work is accomplished) and work habits (how individuals do their jobs).   One assumption underlying nearly all implementations of clinical systems is […]

{ 0 comments }

On First Looking into Workflow Tech…

by Jerome Carter on May 16, 2016 · 0 comments

I have been anticipating this post for some time now.   After making my way past graph theory, Petri nets, and BPMN 2.0,  then experimenting with several BPM suites, I can finally focus on designing clinical workflow applications!  When I began investigating workflow technology, my main goal was finding BPM suites with four properties: 1) mature community editions, […]

{ 0 comments }

The Institute of Medicine report on the computer-based patient record (CPR) described two types of application users: primary and secondary (1). Primary users are those involved in direct patient care. Secondary users make use of the data captured or generated by primary users. Obviously, the two groups have different views of what constitutes a “good” […]

{ 0 comments }

Clinical Workflow Center Human factors methods are valuable tools for analyzing the nuances of clinical work.   Gaining familiarity with these methods can require a good deal of time and searching.   A new resource page has been added to Clinical Workflow Center to make life easier for those who want to begin exploring human factors techniques.   […]

{ 0 comments }

No, the title is not a mistake. It simply reflects what I have come to realize over the last month or so. Innovation is about solving problems and, as the saying goes, “Necessity is the mother of invention.”   Misery is a source of innovation, and the loudest cries about EHR systems with poor usability have […]

{ 2 comments }