User-Centered Design

The rise of scribes is but one sign that many EHR systems, as currently designed, make clinicians less productive and patient interactions more awkward. The main ways touted by ONC and most observers to address usability issues focus on user-centered design and more comprehensive usability testing.   However, can these methods alone actually address clinician complaints?   […]

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Usability Research: The Need for Standards

by Jerome Carter on June 27, 2016 · 0 comments

With the possible exception of those living under rocks, everyone knows that EHR usability is a hot topic.  The million-dollar question is what to do about it.   Understanding the nature of usability problems is always a good place to start.  As one would expect, the number of usability studies reported in the literature has […]

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User-Centered Design—It’s Complicated…

by Jerome Carter on June 20, 2016 · 0 comments

Good user interfaces are hard to create, and unfortunately, the UI often receives less design attention that other aspects of a software system.   Personally, I see this as a developer fatigue issue. After the wrangling with objects, algorithms, APIs, security, and such, it is tempting to slap on a UI that simply provides access to […]

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